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Customer Loyalty

6 Tips To Improve Your Site’s User Experience

Establishing a digital presence is a must for business owners in virtually every industry. But, merely launching a new website that gets noticed by the search engines is not enough. To effectively command reader attention and catapult your service set ahead of the competition, you must also deliver a superior User Experience (UX). A lackluster…

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How to Improve Customer Loyalty

You’ve likely heard the adage that keeping existing customers is much more affordable than going out and getting new ones. What you might not realize is customer retention also boosts profits. Retaining five percent more customers can lead to a profit increase of over 25 percent. Unfortunately, though, customer retention is not an easy task.…

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